Optimizing the Employee Experience for Today’s Complex Workforce

Optimizing the Employee Experience for Today’s Complex Workforce


An organization’s people are the most critical factor in driving success. That’s why the solutions you choose to deploy to support your employees are among the most important decisions an organization makes.

And let’s face it – these decisions aren’t getting any easier. The diverse needs of a multigenerational workforce. Emerging challenges that require new levels of support. Budgets that limit the investments you can make. There’s a lot to consider.

That’s why the most important decision a human resources leader can make may be who they partner with to help them navigate the complexity and optimize the experience for their people.

NFP continues to partner with employers to improve benefits outcomes. We’re a leading property and casualty broker, benefits consultant, wealth manager and retirement plan advisor that provides solutions enabling client success. We’re global, driven by our 7,400+ employees, and focused on understanding our clients’ pain points and aligning them with solutions that are right for them.

Human Capital Solutions

At the heart of our benefits offering is our Human Capital Solutions practice.

Employees today want more than traditional benefits offerings from employers. They want to work for an employer whose values and purpose align with their own, and expect highly personalized benefits, fair and competitive pay, flexibility and work-life integration, a culture of belonging, and a career they can grow in.

Human Capital Solutions helps employers get this right so they can enhance their competitiveness, elevate success and sustain growth. From total reward and compensation to strategic HR, operations and technology to people development, Human Capital Solutions represents the best-of-the-best in human capital management, together under one umbrella, to deliver a suite of solutions that drive HR and business performance.

Understanding the Trends

Did you know that only 24% of employees feel their benefits completely meet their needs? Or that 55% of workers 18 to 34 consider skill development to be a “critical” or “important” benefit?

A key element of solid decision making is an understanding of what’s happening around you. NFP invests significantly to capture data that informs decisions and empowers employers to better align affordable benefits with employee wants and needs, then offer practical insights on next steps.

The NFP US Benefits Trend Report is the centerpiece of NFP’s commitment to providing comprehensive, actionable insights. The report is designed to help employers elevate their benefits in ways that ensure overall organizational success while fostering higher rates of satisfaction, productivity, well-being and engagement.

This year’s report integrates the expertise of our Human Capital Solutions leaders across several relevant topics.

  • Holistically mitigating the effects of cumulative stress among employees.
  • Aligning culture and benefits for better results.
  • Cost-effective strategies and solutions to reign in rising costs.

These topics are on the minds of HR leaders. In each section, NFP experts share perspectives and actions that help organizations address challenges, seize opportunities and meet goals.

Our Partnership with NYC SHRM

As a platinum sponsor, we are committed to being part of a community of HR leaders who value insight on attracting and retaining talent, finding innovative ways to connect with employees, and helping their organizations thrive today and tomorrow.

We’re passionate about sharing, learning and collaborating for the benefit of the people who are critical to our success. From the experts on our team to the thought leadership we provide to clients, we look forward to being active, engaged and productive.

For more information on NFP and how we support HR teams in New York and beyond, contact Nicole Bascombe, marketing director for NFP’s Northeast region, via phone at 212.602.4509 or by emailing nicole.bascombe@nfp.com.

Thank You to Our Chapter Partners