Leading with Emotional Intelligence – Weekly Update

Leading with Emotional Intelligence – Weekly Update

Ken Meyer, SHRM-SCP, SPHR | Principal, KWM HR Consulting LLC

In the dynamic world of human resource management, the ability to lead effectively is increasingly tied to our capacity for emotional intelligence. As President of NYC SHRM, I’ve witnessed firsthand the transformative power of leaders who harness emotional intelligence to foster a productive and harmonious workplace. Emotional intelligence — understanding and managing our own emotions, as well as recognizing and influencing the emotions of others — is no longer just a complementary skill but a core competency for leadership.


Leading with emotional intelligence begins with self-awareness. Leaders must be acutely aware of their own emotional triggers and biases, and how these can impact their decision-making and interactions. This self-awareness fosters authenticity and builds trust, as employees can sense when leaders are genuine and transparent.

Furthermore, empathy is a cornerstone of emotionally intelligent leadership. It’s about more than just understanding the feelings of others; it’s about actively listening and responding in a way that shows genuine concern and support. When employees feel heard and valued, their engagement and commitment to the organization soar.

In addition, emotional intelligence enhances our ability to manage relationships, and it enables leaders to navigate the complexities of workplace dynamics with tact and diplomacy. By addressing conflicts with a calm and constructive approach, leaders can turn potential disruptions into opportunities for growth and collaboration.

Ultimately, leading with emotional intelligence creates an environment where employees feel safe, respected, and motivated. It’s about building a culture that prioritizes human connection and recognizes the value of every individual. As we continue to evolve in our roles as HR professionals, let’s commit to developing our emotional intelligence and, in turn, elevating the potential of our teams and organizations.

Be well.

Ken Meyer, SHRM-SCP, SPHR

President, New York City SHRM

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