David Lewis headshot

David Lewis

CEO and Founder of OperationsInc
TiffanyBaker-modified (1)

Tiffany Baker, MBA

Principal Alliances Manager of UKG

TICKET PRICING

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SPONSORSHIPS

Interested in purchasing a sponsorship? Credit cards accepted. See links below. Please email us at office@nycshrm.org for any questions or to pay by check!

CONFERENCE DETAILS

Human Connection: Building Authentic Relationships

Fostering genuine human connections and authentic relationships is not just a recommended practice in human resources; it is the cornerstone of a thriving and dynamic workplace.

The 2024 Spring Summit will provide a space for human resources practitioners in NYC to glean insights on how to continue to build and foster authentic relationships with employees.

The 2024 Spring Summit will provide a space for human resources practitioners to glean insights on how to continue to build and foster authentic relationships with their employees and fellow HR practioners/professionals.

Join NYC SHRM on April 18, 2024 at the Spring Summit to: learn from others in the field during educational sessions, network with other professionals during meals and the cocktail reception, and earn SHRM and HRCI credits.

9:00 AM – 10:10 AM Morning Keynote – Reconnecting the Dots: Untangling the Impact of the Workplace Revolution with David Lewis, Operations Inc.

10:10 AM – 10:20 AM Networking Break

10:20 AM – 11:30 AM Session #1 – Beyond Diversity: Building an Intentionally Inclusive and Equitable Workplace with Corey Westover & Cristina Jones, The LGBT Community Center of NYC

11:30 AM – 11:40 AM Networking Break

11:40 AM – 12:50 PM Session #2 – Best Practices for Using Employee Benefits to Build Authentic and Human Relationships Between Employers and Employees with Neil Ratsutsky & Richard Kosinski, Brio Benefit Consulting

1:00 PM – 2:10 PM Lunch

2:10 PM – 2:20 PM SHRM Presentation

2:20 PM – 3:30 PM Session #3 – Centering Connections in Talent Acquisition with Melissa Madzel, Do Good Connections

3:30 PM – 3:40 PM Networking Break

3:40 PM – 4:50 PM Afternoon Keynote – Are Employee Resource Groups Right For Your Organization? with Tiffany Baker, UKG

4:50 PM – 5:00 PM Closing Remarks

5:00 PM – 7:00 PM Cocktail Reception at Stout

There will be two additional virtual sessions included with the Conference to watch live or stream later for a total of 7 SHRM & HRCI certification credits.

Melissa Madzel Headshots

Melissa Madzel

Principal and Founder of Do Good Connections

Melissa Madzel serves as the Founder and Principal of Do Good Connections, spearheading a boutique talent advisory practice dedicated to fostering equitable transitions for executive leaders and board members within the nonprofit sector.

Established in 2023, Do Good Connections stands on the bedrock of Melissa’s experience in executive search, honed during her tenure as Managing Partner at Axis Talent Partners and Managing Director at Koya Partners | Diversified Search Group.

Melissa’s collaborative efforts have left an indelible mark on numerous esteemed organizations, including CHANGE Philanthropy, The American LGBTQ+ Museum, Innocence Project, and Drug Policy Alliance, among others. Her expertise extends beyond traditional search roles, positioning her as a leading advocate for equity in executive search. As a frequent speaker, writer, and advisor, Melissa champions intentional and effective transitions to support leaders of color, contributing to initiatives like the recent Brilliant Transformations report and the development of the Awake to Woke to Work tool from Equity in the Center.

Before carving her path in talent advisory, Melissa cultivated her skills in fundraising with major corporate foundations at UNICEF USA and Safe Horizon. She currently serves as a Vice President on the Board of Directors for the Stonewall Community Foundation, reflecting her unwavering commitment to social justice.

Melissa holds a Masters in Social Work from the School of Social Policy and Practice at the University of Pennsylvania, complemented by a Bachelor of Arts in Human Services and Theater Performance from Northeastern University. She has also completed the BoardSource Certificate of Nonprofit Board Consulting.

Residing in Brooklyn, NY, for nearly two decades, Melissa lives with her wife and their two children.

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Corey Westover, MPH

Senior Director of Equity and Learning of The LGBT Community Center of NYC

Corey Westover, MPH (she/her) is a skilled educator, facilitator, and advocate for health equity and social justice. Her professional career has been dedicated to eliminating health disparities, working at the intersections of racial, economic, reproductive, and gender justice. She is currently the Senior Director of Equity and Learning at The LGBT Community Center in NYC (The Center). In this role, she works collaboratively to develop and implement a comprehensive, multi-year strategy to embed race and gender equity in The Center’s policies, practices, programs, and culture.

Corey joined The Center in 2017, first serving as the Director of The New York State LGBTQ Health and Human Services Network, and then moving into the role of Director of Government Programs. Prior, she oversaw sexuality education and counseling programming at Community Healthcare Network, a network of federally qualified health centers throughout NYC.

She holds a Master’s degree in Public Health from Columbia University, with a concentration in Sexuality and Health, and a Bachelor’s degree in Applied Psychology from NYU. She lives with her wife and two children in New Jersey, and is a potter and a scorpio.

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Cristina Jones, SPHR, SHRM-SCP

Chief People and Equity Officer of The LGBT Community Center of NYC

Cristina Jones (she/her) is the Chief People and Equity Officer of The Center. She is a change leader with a passion for the intersection of people and equity work. In her role, she provides thought leadership, oversight and direction to the overall provision of people and HR services and partners with leaders across the organization to develop and implement strategic initiatives that drive and support a highly engaged and performing organizational culture centered in equity and justice. She brings a people-centered approach to all aspects of talent strategy and applies an equity lens, actively working to bring underrepresented voices to the table.

Cristina started her career in the education space working for SCORE! Learning Inc. and The After-School Corporation, which provide after-school services. After getting her MBA, Cristina joined a single-sex charter school network and developed and implemented finance, operations, and HR strategies for a fast growing network of charter schools.

Cristina went on to work as an independent consultant focused on helping schools, nonprofits and small businesses with human resources, talent management and organizational development best practices.

Prior to The Center, she served as the Senior Director of Human Resources for The Fortune Society, a criminal justice nonprofit that supports successful reentry from incarceration and promotes alternatives to incarceration.

Cristina received her BA from Stanford University and MBA from Columbia University. In her free time, she is focused on her family and is the proud mom of two young girls.

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Neil

Neil Ratsutsky

Senior Strategy Adviser of Brio Benefit Consulting

As a Sr. Strategy Advisor at Brio Benefit Consulting, I have over 11 years of experience in helping the country’s leading employers with their employee benefits. I am certified in life, health, and accident insurance, and I have expertise in customer relationship management, relationship building, and employee benefits.

I use Brio’s proprietary Blueprint process and Key Performance Indicators to help organizations attract and retain top talent, maximize the outcomes from their group health insurance spending, and stay compliant with changes in healthcare and the world. I believe that a proactive and innovative approach is needed to address the challenges and opportunities of the diverse and dynamic workforce and business environment.

I work with clients across various industries, such as fashion, education, nonprofit, hospitality, and technology, to achieve their ideal vision for the future of their business.

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Richard Kosinski

Cofounder/Partner of Brio Benefit Consulting

Richard has over 23 years of industry experience and was the co-founder of Brio Benefit Consulting in 2004. Prior to Brio, he was employed at Cigna. Rich is considered an expert in the areas of consulting, vendor selection and negotiation, solutions and service for organizations between 250-5,000 employees. His tireless energy and passion are infectious and always results in innovative solution sets for his clients.

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Conference News

Concurrent Sessions

10:15 AM - 11:15 AM

Session A

Benefits, Risks, and Challenges of Using AI in Employment-Related Decisions

featuring 

Recruiting personnel must scour through resumes to identify potential candidates, only to then engage in the time-consuming and risk-riddled interview and hiring processes. Many companies are turning to artificial intelligence to streamline this process. Are the benefits of AI outweighed by the risks that AI could create? Could AI in fact, perpetuate instead of eliminate bias? Is AI only as bias-free as its human users?

Session A

Succession Planning: Turn Your People Into Strategic Assets For The Present And The Future

featuring 

Transform how we build the future of our organizations through aligning what the business really needs now and for the long-term with what we need from our structure, roles and people. This is a dynamic process of shared ownership and accountability while building a talent system built on the 4 components of talent optimization: Attitude, Competency, Execution, Performance. You will unlock the breakthrough approach that yields the results you need now while building the capability you need for the future.

Session A

Finding Your R.O.A.R. in Leadership

featuring 

In Finding Your R.O.A.R. in Leadership  Dionne (DG) McGee shares her amazing story of leadership at the Executive table and the challenges that came along with it, which prompted her to DG McGee Enterprises. Dionne is an amazing speaker, author, coach, and consultant. Her newly released book Finding Your R.O.A.R. has changed the lives of many. She has been fortunate to travel the country to Motivate, Empower and Inspire others to become leaders (by owning their careers) and breaking the glass ceiling. Dionne has taken her education and transferable skills to start her own businesses and to inspire others. All Dionne simply wants, is to ensure that everyone has a seat at the table and that we can all grow and excel in our careers in a diverse and inclusive work space. She has lead teams to win multiple multi-million dollar accounts, but nothing gives her more pleasure than making an impact in the lives of others. That is her purpose. She’s worked with effective and non-effective teams. She has appeared in Formidable Woman Magazine, and has been nominated for the 2019 Cathy Hughes Business Community Service Award. Dionne has participated in a hosts of interviews including radio. Walmart Corporate partnered with Dionne to host her hometown book signing. Once you hear her Finding Your R.O.A.R. message you become part of The Pride and R.O.A.R. Community. She resolves that you’ll be more: Relentless, Optimistic, Ambitious, Results Driven towards your goals for your career. There is room at the top for everyone to R.O.A.R.

Session A

Myths and Facts of Diversity, Equality & Inclusion: Peeling Back the Curtain of Unconscious Bias

featuring 

 and 

We will first discuss myths and facts regarding diversity and whether unconscious bias truly exists or are our emotions and behaviors learned? We will discuss how we can differentiate between myths and facts so that we can make conscious decisions about our interactions with others. We will discuss how words have an impact on others, positive or negative, intentional or not. How do we increase the awareness of the words we use so that we can enhance our positive interactions with others and have the outcomes we intended. Finally, we will discuss the impact of Micro-Aggressions in the workplace and the impact of our daily verbal and non-verbal communication.

11:30 AM - 12:30 AM

Session B

PIVOT – Sure Fire Ways to Conquer Change

featuring 

PIVOT – Sure Fire Ways to Conquer Change Workplace Application: You will learn change strategies that top employers are using. Change in the workplace is inevitable and constant. We can embrace change and be hopeful or resist change and create chaos for those around us. Either way, implementing change is risky business and the employee comfort zone is disrupted. During this fast-paced keynote, change leaders will learn ten sure fire ways to guide others through the change process with minimum disruption and maximum productivity.

Session B

I’m Stuck- What’s Next? How To Go From Stuck to Strengths

featuring 

We all get stuck in our career sometimes but aren’t sure how to navigate through the “fog.” This session will help understand what may be causing your disengagement and when you shift to a focus on strengths it can increase energy, productivity and well-being. Based on the best selling book, StrengthsFinder 2.0 and the idea that started it all: What would happen if we focus on what is right with people, rather than fixating on what is wrong with them?

Session B

Myths and Facts of Diversity, Equality & Inclusion: Peeling Back the Curtain of Unconscious Bias

featuring 

 and 

We will first discuss myths and facts regarding diversity and whether unconscious bias truly exists or are our emotions and behaviors learned? We will discuss how we can differentiate between myths and facts so that we can make conscious decisions about our interactions with others. We will discuss how words have an impact on others, positive or negative, intentional or not. How do we increase the awareness of the words we use so that we can enhance our positive interactions with others and have the outcomes we intended. Finally, we will discuss the impact of Micro- Aggressions in the workplace and the impact of our daily verbal and non-verbal communication.

2:00 PM - 3:00 PM

Session C

Invisible to Invaluable – Get Seen, Get Heard and Get Ahead

featuring 

This program helps identify what sets you apart and get confident owning and sharing your value. Robyn gives actionable techniques for engaging diverse communication styles, improving nonverbal skills and creating better rapport. How you are perceived is how you are received which impacts what you can achieve. You will discover how to influence how you are perceived so that you can achieve more.

Session C

Leadership Perspectives

featuring 

Calling upon over 33 years of experience leading the nation’s most elite high functioning military organization and using the story of my first foray into combat to illustrate, I will share my thoughts on culture, leadership development, talent acquisition and philosophy. These are lessons applicable to civilian and military organizations alike.

Session C

From Transactional to Transcendent: Transforming HR in the Age of AI

featuring 

While employees hold a strong position in the labor marketplace, new automated technologies potentially threaten workers’ future employment stability and economic outlook or are they the savior human enablers of a more fulfilling future of work? Review the latest trends in digital HR, including looking at workers needs more holistically, and examine responding HR practices and solutions for driving employee engagement, empowerment and performance.

Session C

Succession Planning: Turn Your People Into Strategic Assets For The Present And The Future

featuring 

Transform how we build the future of our organizations through aligning what the business really needs now and for the long-term with what we need from our structure, roles and people. This is a dynamic process of shared ownership and accountability while building a talent system built on the 4 components of talent optimization: Attitude, Competency, Execution, Performance. You will unlock the breakthrough approach that yields the results you need now while building the capability you need for the future.

Thank You to Our Concurrent Sessions Sponsors
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Morning Keynote Speaker

David Lewis headshot

David Lewis

CEO and Founder of OperationsInc

David Lewis is the Chief Executive Officer of OperationsInc, one of the largest HR consulting firms in the nation and winner of 11 Hearst Media Top Workplace Awards. As a leading and respected voice in the areas of HR, workplace and talent management, business issues, and HR crisis management, David is a go-to subject matter expert and often-quoted source for the media. In 2013, he created a new business entity called The HR Roundtable, a networking and educational group with over 100 HR professionals as members, with chapters in Westchester County, New York City, and Connecticut, along with a fully virtual chapter.

Prior to launching OI in January 2001, David began his 37-year career in HR and Operational Management for leading firms including Merck/Medco and Computer Associates.

In 2017, David was named the Hearst Media Top Small Business Leader. He held multiple board roles for the local chapter of the Society for Human Resource Management (SHRM) and is an emeritus member of the Board of Directors for the Connecticut Business & Industry Association (CBIA). David is also former Chair of the 21st Century Workforce Council, an HR- focused group with 100+ members that is a part of the Consumer Technology Association (CTA).

David frequently contributes to television, radio, and podcasts, including appearing on such networks at CBS News, CNN, NBC News, Bloomberg TV, NPR, and many regional broadcast news networks. He also presents and moderates as an HR thought leader at industry conferences and events, including The Consumer Electronics Show (CES), SHRM National, and SHRM Talent, as well as countless regional HR and business events.

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Afternoon Keynote Speaker

TiffanyBaker-modified (1)

Tiffany Baker, MBA

Principal Alliances Manager of UKG

Tiffany Baker is a 22-year veteran in the Finance, HR & Payroll industry & has been working at The Ultimate Kronos Group for eight years. Tiffany’s experience also includes six years active duty in the Marine Corps & continues her dedication to the military branches through being the Founder & Chair of the UKG VETS ERG & volunteering in her community. Additionally, she has her own nonprofit to assist teens aging out of the foster care system. She was recently named a “Top 30 Veteran Champion in America”. Her Background, Professional & industry experience includes:

Current Principal Alliances Manager
Current Founder & President of the Veterans Resource Group at UKG (8 years)
Current Co-Founder of nonprofit 2HeadsUp (2 years)
Former New Logo Sales Leader at UKG (1.5 years)
Former Mid-Market Payroll, HR & Human Capital Strategist & Software Sales Rep for UKG (6 years)
Former Sales Leader at ADP TotalSource & Sales Rep (6 years)
Former Insurance & Investments Rep for Personal & Business Needs at Northwestern Mutual (3 years)
Former Sales Leader at Mortgage IT (Division of Deutsche Bank) overseeing 101 Mortgage Brokers Nationally (7 years)
Former Mortgage Broker Trainer for Guaranteed Home Mortgage (2 years)
Marine Corps Avionics & Technical Trainer (E-5, 6 years active service)

Tiffany holds an M.B.A.

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