Author: Cecile Alper-Leroux -- Rapid advances in technology—from natural language processing to machine learning to artificial intelligence (AI)—are combining to reshape today’s workplaces. At the same time, broad cultural trends are changing the dynamic among people, work, and communication, pushing us well beyond the automation of traditional manual tasks to rethinking the way we manage employees altogether. With this in mind, I believe there are three pivotal trends—people-first AI; individualized...